![]() If a Matching products web page opens, select your model number from the list.For example, type Pavilion HPE h8-1360t Desktop, and then click Submit. Type the model name for your computer in the Or, enter your serial number field, and then click Submit.If a let's identify your product to get started page displays, click Laptop or Desktop.Go to the HP Customer Support - Software and Driver Downloads page.Use the following steps to change the driver for your webcam: Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver. Step 3: Update or change the webcam driver If restarting the computer does not correct this problem, continue troubleshooting. ![]() Restart the computer, and then open your webcam software as soon as Windows finishes loading. ![]() Often, simply restarting the computer can correct the problem. The webcam might be associated with another software program or not responding. Step 1: Restart the computer to correct webcam problems I recommend you follow the below steps and check if it helps. We reviewed your post and I understand that the webcam is not working.ĭon’t worry, I assure you I will try my best to get this sorted. Chinese Welcome to the HP Support Community!. ![]()
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